The Terms and Conditions were last updated on May 25, 2023
These Terms and Conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contract conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.
2. Service Description
Proofier is a state-of-the-art, user-focused platform developed to aid writers, students, and professionals in the vast domain of text proofreading. Harnessing the strength of advanced AI-driven technology, our tool delivers comprehensive insights into a broad spectrum of proofreading tasks, spanning from grammatical corrections to stylistic improvements, from sentence structure refinements to punctuation rectifications.
3. Token and Credit System
We utilize tokens and credits to manage our services and provide you with a seamless experience. A token refers to a unit of text roughly equivalent to a character, including spaces and punctuation marks. A credit, on the other hand, symbolizes a single prompt, covering up to 500 tokens, which includes both your question and the AI’s response.
3.1 Token Limits
The number of tokens permissible for each prompt is contingent on the user’s subscription plan, and varies as follows:
- Free Plan: Each prompt accommodates a question of up to 300 tokens and yields a response of up to 300 tokens.
- White Dwarf Plan: Each interaction with the assistant (a prompt) can encompass a question of up to 1000 tokens and yield a response of up to 1000 tokens.
- Blue Giant Plan: Each interaction with the assistant (a prompt) can encompass a question of up to 2000 tokens and yield a response of up to 2000 tokens.
- Red Giant Plan: Each interaction with the assistant (a prompt) can encompass a question of up to 3000 tokens and yield a response of up to 3000 tokens.
3.2 Credit System
The credit system facilitates interaction with the Proofier tool. Each credit represents a prompt of up to 500 tokens, comprising your question and the AI’s response. Thus, a larger interaction, say, 600 tokens, would consume two credits. The more credits you have, the more expansive and detailed the questions you can ask. Each interaction with the system consumes credits based on its length in tokens. Hence, a substantial credit balance enables you to delve deeper into text proofreading, ensuring your content is articulate, concise, and free of errors. Credits are essentially your passport to limitless learning opportunities with our Proofier AI Toolkit.
3.3 Credit Allocation and Usage
We offer different plans to accommodate various users’ needs. Users can earn extra credits through activities such as registration, daily logins, publishing questions, approved answers, and referrals.
If a user exhausts their monthly credit allocation, they can purchase additional credits. These credit packs are exclusively available for users with an active subscription.
3.4 Credit Rollover and Reset
Unused credits will roll over to the next month provided that the subscription is active and renewed timely. However, credits are not cumulative for free users and reset to zero each week. If a subscription is not renewed or cancelled, all remaining credits will be reset to zero.
4. Subscription Plans
We offer three subscription plans: White Dwarf, Blue Giant, and Red Giant. Each plan comes with a unique set of features, token limits, and monthly credits. Users can upgrade or downgrade their subscription plan at any time via the account settings.
5. Subscription Cancellation
Subscriptions can be canceled after 3 days from the start date. However, any unused credits will be forfeited upon cancellation and will not be refunded. Cancellation takes effect at the end of the billing cycle.
6. Query Limitations
To ensure fair usage and maintain optimal performance, there is a limit of 2 queries per 60 seconds for all subscription plans.
7. Support and Assistance
If you require help or have any queries, please contact our support team through the website’s contact form or email.
8. Payment and Renewal
Subscription renewal is manual via PayPal.
9. Overdue and Suspension Policies
An overdue period of 3 days and a suspension period of 5 days apply. If a subscription is overdue or suspended, email reminders will be sent according to the set schedule. If a subscription ends, all remaining credits will reset to zero.
10. Email Notification Settings
We will send reminder emails as per the following schedule:
- Manual Payment Reminder Email: 3, 2, 1 days before the due date
- Overdue Reminder Email: 1, 2, 3 days after the due date
- Suspend Reminder Email: 1,2,3 days after the due date
- Expiry Reminder Email: 3,2,1 days before expiry
11. User Responsibilities and Responsible Use
By using this website, you agree to the following responsibilities:
a) Maintain the authenticity of your profile: Your user profile should reflect your true identity. We reserve the right to delete any profile we determine to be fake in our attempt to prevent fraud and build a community of authentic researchers, experts, and students.
b) Use of the Q&A system: You are allowed and encouraged to use our Q&A system. However, when submitting questions, please ensure they are necessary, clear, and contribute positively to the community. The system is designed to reward you with 1 credit for each of the first 3 questions you submit daily. Questions beyond this limit will not be awarded additional credits. We urge you to use this feature responsibly and avoid submitting inappropriate or irrelevant content. Any misuse may lead to penalties or restrictions on your account.
c) Answering questions: You can earn 5 credits for each approved answer. We encourage you to provide relevant, well-researched, and informative content. Maintain respectful, constructive discussions and refrain from posting inappropriate or offensive content. Await patiently for your answer to be approved and always adhere to our community guidelines.
d) Proper use of the tool: You agree to use the tool as intended. Fraud, racism, sexism, or violence is strictly prohibited. We reserve the right to terminate your account at any time if we suspect misbehavior.
e) Responsible Use: You agree to use our website only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website. Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
By registering with, accessing, or otherwise using this website, you hereby agree to be bound by the Terms and Conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.
13. Electronic communication
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.
14. Intellectual property
We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.
14.1 All the rights are reserved
Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).
Notwithstanding the foregoing, you may forward our newsletter in electronic form to others who may be interested in visiting our website.
16. Third-party property
Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites that are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however, caused, resulting from your disclosure to third parties of personal information.
You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.
After account termination, you will not attempt to register a new account without our permission.
18. Cancellation and Refund Policy
We offer a cancellation and refund policy for users within the first 7 days of subscription. If for any reason you wish to cancel your subscription within this period, please contact us as soon as possible. You can reach out to us via our contact page or directly at [email protected].
Please note that refunds are only available if the user has not consumed more than 40% of their allocated credits. If you decide that the service does not meet your expectations or needs, it is crucial to cease the use of your credits immediately and notify us about your intention to cancel.
Your satisfaction is important to us, and we aim to process all valid refund requests promptly. Your understanding and cooperation in adhering to this policy will ensure a smoother transaction for both parties.
19. Content posted by you
We may provide various open communication tools on our website, such as blog comments, blog posts, forums, message boards, ratings and reviews, and various social media services. It might not be feasible for us to screen or monitor all content that you or others may share or submit on or through our website. However, we reserve the right to review the content and to monitor all use of and activity on our website, and remove or reject any content in our sole discretion. By posting information or otherwise using any open communication tools as mentioned, you agree that your content will comply with these Terms and Conditions and must not be illegal or unlawful or infringe any person’s legal rights.
20. Idea submission
Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
21. Termination of use
We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
22. Warranties and liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:
- this website or our products or services will meet your requirements;
- this website will be available on an uninterrupted, timely, secure, or error-free basis;
- the quality of any product or service purchased or obtained by you through this website will meet your expectations.
Nothing on this website constitutes or is meant to constitute, legal, financial, or medical advice of any kind. If you require advice you should consult an appropriate professional.
The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter in which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.
Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.
We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.
We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any portion of our website due to your disability, we ask you to give us a notice including a detailed description of the issue you encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques we will promptly resolve it.
25. Export restrictions / Legal compliance
Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Algeria.
You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.
27. Breaches of these Terms and conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.
28. Force majeure
Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.
You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.
Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.
These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.
32. Entire agreement
33. Updating of these Terms and conditions
We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.
34. Choice of Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of Algeria. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Algeria. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.
35. Contact information
This website is owned and operated by Sid Ahmed KHETTAB.
You may contact us regarding these Terms and Conditions through our contact page.